Illness & Urgent Concerns
Evaluation of common non-emergency symptoms, with appropriate treatment recommendations and next steps.
- Cold and flu-like symptoms
- Minor infections and illness
- Other non-emergency concerns
Feeling sick while visiting New York City? Request a private, non-emergency medical visit directly to your hotel room—without navigating an unfamiliar city to find care.
At your door in as little as 60 minutes, when availability and location permit.
Self-pay house calls from $250. Arrival time is not guaranteed. Confirm availability, provider suitability, and the full cost before booking. For emergencies, call 911.
Whether you are on vacation or traveling for business, request an evaluation for non-emergency medical concerns.
Evaluation of common non-emergency symptoms, with appropriate treatment recommendations and next steps.
Ask about selected testing, including respiratory illness testing, depending on your symptoms and availability.
Inquire about hotel-room IV hydration when clinically appropriate, after a medical assessment.
Visiting Downtown Manhattan or the Brooklyn waterfront? Request a hotel-room medical visit in these neighborhoods. Arrival timing is confirmed for your specific hotel address.

Fast access to hotel-room medical visits near Wall Street, the World Trade Center, and Battery Park City.
Request a Visit ↗Private hotel visits for guests staying near the Manhattan Bridge, Brooklyn Bridge Park, and the waterfront.
Request a Visit ↗Hotel-room care across Downtown, including Tribeca, Battery Park, and nearby neighborhoods.
Request a Visit ↗Other NYC and Long Island locations may be available on request.
Three steps to request care at your location.
Contact the team with your hotel name, neighborhood, and preferred appointment time. Avoid sharing detailed medical information through general messaging channels.
We confirm whether an in-room visit is appropriate, the earliest available arrival window, and expected pricing.
A medical provider visits your hotel room for an evaluation and discusses recommended next steps.
Final pricing may vary based on the visit, travel distance, testing, and additional services. Ask for your total expected cost before booking.
Helpful answers for visitors to New York.
Yes, hotel-room house calls can be requested. Please confirm your hotel location, access arrangements, and availability before booking.
Some visits may be available in as little as 60 minutes, but that is not guaranteed. The team confirms your estimated arrival window.
Visits are self-pay. If you have travel insurance, ask your insurer whether reimbursement is possible and what documentation it requires.
For severe symptoms or a medical emergency, call 911 rather than requesting a hotel visit.
Concierge and front-desk teams can direct guests to this page to inquire about private medical visits. Each guest should confirm care needs, availability, and pricing directly with the team.
Call About a Guest VisitTell us your hotel and preferred timing. We will confirm availability, an estimated arrival window, and pricing. Do not send detailed medical information through general marketing channels.
Call: 516-619-6636 · SMS / WhatsApp: 212-380-6988 · For emergencies, call 911.